--- title: "Community: your church’s member list" description: The Community page is where you find, sort, and review everyone in your Safe Pathways account. This article walks through searching for a member --- [Skip to content](https://support.safepathways.com/getting-started-community#main-content) - [English - Canada](https://support.safepathways.com/getting-started-community) - [Français - Canada](https://support.safepathways.com/fr-ca/communaute-la-liste-des-membres-de-votre-eglise) English - Canada Show submenu for translations [![SP FULL burgundy dark@2x](https://support.safepathways.com/hs-fs/hubfs/SP%20FULL%20burgundy%20dark@2x.png?width=300&height=43&name=SP%20FULL%20burgundy%20dark@2x.png)](https://support.safepathways.com/?hsLang=en-ca) Open main navigation Close main navigation - - [English - Canada](https://support.safepathways.com/getting-started-community) - [Français - Canada](https://support.safepathways.com/fr-ca/communaute-la-liste-des-membres-de-votre-eglise) English - Canada Show submenu for translations - [Contact us](https://share-na3.hsforms.com/2lmqAuSvyQGGdFj68TmxyCA5nwj9k) [Contact us](https://share-na3.hsforms.com/2lmqAuSvyQGGdFj68TmxyCA5nwj9k) How can we help? - There are no suggestions because the search field is empty. 1. [Safe Pathways Knowledge Base](https://support.safepathways.com/?hsLang=en-ca) 2. [For Church Administrators](https://support.safepathways.com/for-church-administrators?hsLang=en-ca) 3. [Add and manage people](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#add-and-manage-people) July 30, 2026 # Community: your church’s member list ## The Community page is where you find, sort, and review everyone in your Safe Pathways account. This article walks through searching for a member, using column filters and toggles to narrow your list, and opening an individual profile. ### Finding a member Go to **Community** from your Admin Dashboard. Use the search bar at the top left to find someone by name or email address, results update as you type. Click the **Search** button to run the search. ![](https://support.safepathways.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202026-05-07%20at%204_53_46%20PM.png?width=670&height=187&name=Screenshot%202026-05-07%20at%204_53_46%20PM.png) ℹ️ **Can't find someone?** If you're not finding someone you expect to see, try toggling **Active Only** off, members who haven't yet accepted their invitation may not appear in the default active view. --- ### Filtering your member list Above the list you'll see column chips and three toggle switches that let you narrow your view quickly. #### **Column filter chips** The chips across the top of the list control which columns are visible. The full set of available filters is: **Volunteer, Email, Phone, Username, Training, 6-Month, Ref 1, Ref 2, Policy Ack, At Risk, Expired,** and **Tags**. Click the × on any chip to remove that column. Use the dropdown arrow at the right end of the chip row to add columns back. **Toggle switches** Three toggles sit below the search bar: - **Active Only**, when on, shows only members who have active accounts. Turn it off to see everyone, including those who haven't accepted their invitation. - **Exclude Admins**, when on, hides admin accounts from the list so you see only volunteers and members on the intro pathway. - **Intro Account**, when on, filters to show only members on the intro pathway. Despite the label, this is a pathway filter; there is no separate account type. #### **Member type badges** Each row in the list shows a badge next to the member's name. A green **Volunteer** badge indicates a role-assigned volunteer; a yellow **Intro** badge indicates a member who has only the intro pathway assigned. Use the Filter by tags… dropdown to filter by any tags your church has applied to members. ℹ️ **Combining filters and toggles** Combine toggles and column filters to zero in on exactly the group you need, for example, turn on **Exclude Admins** and add the **Expired** column to quickly see which volunteers have lapsed training. --- ### Opening a member profile Click any member's name in the Community list and a profile panel slides out from the right side of the screen. You don't leave the Community page, the panel overlays it so you can close it and return to your list position. The red Terminate Volunteer button in the top-right corner of the panel terminates the member's account after you enter a reason. Use this only when required, a terminated volunteer cannot sign in or serve. #### 1. Volunteer Information section The top of the panel shows the member's first name, last name, email, phone number, and church name. The **Account Type** toggle switches a member between a full Volunteer Account and intro-pathway-only access. The on-screen labels currently read Volunteer Seat and Intro Account; a Volunteer Seat is a Volunteer Account. The member's current role is shown as **Role: Member**. You can also reset the member's password from here using the **Reset Password** button. #### 2. Authorized Adult section Below Volunteer Information, the **Authorized Adult** section shows the member's current authorization status. This is where you manage references, **Reference #1** and **Reference #2** each show an **Approved** badge with an **Undo** option once approved. You can enter or update referee full name and contact information from this section. **Status summary items** Below the reference fields, three status lines confirm the member's overall standing at a glance: - **Church Participation**: Approved - **Police Check:** Cleared - **References:** All Cleared #### 3. Collapsible sections The lower portion of the panel contains four collapsible sections, click any to expand it: - **Pathways**, shows assigned pathways and completion status - **Church Policies**, shows whether the member has acknowledged the current policy - **Notes**, admin-only notes (append-only; cannot be edited or deleted) - **Tags**, any tags applied to this member #### Saving changes At the bottom of the panel you'll find **Save** and **Cancel**, plus Update Rock for churches connected to Rock RMS. Planning Center changes are pushed automatically. Always click Save after making changes to the profile, unsaved changes are lost when you close the panel. --- ### Understanding training statuses Each volunteer's training record shows one of the following statuses for each assigned pathway: **Not Started**: The pathway has been assigned but the volunteer hasn't begun any videos yet **In Progress**: The volunteer has started at least one module but hasn't completed the pathway. **Completed**: All videos and quizzes are done. The volunteer meets the training requirement for this pathway.  **Expiring Soon**: The pathway completion is within the renewal window. Automated reminders have been or will be sent. **Expired**: The training period has lapsed. The volunteer will need to re-complete the pathway to regain Authorized Adult status. --- ### Frequently Asked Questions > **Can I export my member list?** > > Yes. Use the Audit Report feature to download a compliance report for your full volunteer team. See the Audit Report article for details on what's included and how to export it. > **Can I remove a member from the system?** > > Contact Safe Pathways support to remove a member record. This action cannot be undone from the admin interface to protect your compliance history. > **What's the difference between a Volunteer badge and an Intro badge?** > > A green Volunteer badge means the member has been assigned a role-specific pathway (e.g. children, youth). A yellow Intro badge means they currently only have the intro pathway assigned. Once a role pathway is assigned, their badge updates accordingly. > **Can I reassign pathways from this view?** > > Yes. From a member's profile you can add or change pathway assignments. See the Assigning Pathways article for the full steps. - [For Volunteers](https://support.safepathways.com/for-volunteers?hsLang=en-ca#main-content) - [Getting started](https://support.safepathways.com/for-volunteers?hsLang=en-ca#getting-started) - [Your training](https://support.safepathways.com/for-volunteers?hsLang=en-ca#your-training) - [Policies and references](https://support.safepathways.com/for-volunteers?hsLang=en-ca#policies-and-references) - [Your screening status](https://support.safepathways.com/for-volunteers?hsLang=en-ca#your-screening-status) - [Trouble signing in](https://support.safepathways.com/for-volunteers?hsLang=en-ca#trouble-signing-in) - [For Church Administrators](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#main-content) - [Set up your church](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#set-up-your-church) - [Connect your systems](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#connect-your-systems) - [Add and manage people](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#add-and-manage-people) - [Screening and Police Checks](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#screening-and-police-checks) - [Policies](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#policies) - [Audit Report](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#audit-report) - [Billing and account](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#billing-and-account) - [Help and troubleshooting](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#help-and-troubleshooting) - [Watch Party](https://support.safepathways.com/for-church-administrators?hsLang=en-ca#watch-party) - [About Safe Pathways](https://support.safepathways.com/about-safe-pathways?hsLang=en-ca) - [FAQs](https://support.safepathways.com/faqs?hsLang=en-ca) [![SP FULL all white@2x](https://support.safepathways.com/hs-fs/hubfs/SP%20FULL%20all%20white@2x.png?width=300&height=43&name=SP%20FULL%20all%20white@2x.png "SP FULL all white@2x")](https://safepathways.com/) Protection You Can Prove™ © 2026 Safe Pathways Canada Inc. 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