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CanPro SOS: How to connect Safe Pathways

Summary

You can connect Safe Pathways to CanPro SOS by generating an API token in CanPro SOS and locating your Account ID. Once entered into the Integrations tab in Safe Pathways, these credentials allow Safe Pathways to communicate with your CanPro SOS account.

Who this is for

  • Church Administrators

  • Account Owners

  • Anyone with access to Church Settings in Safe Pathways and admin access in CanPro SOS

What you’ll need

Before you begin, make sure you have:

  • A registered CanPro SOS church account

  • Admin access to your CanPro SOS account

  • Access to Church Settings in Safe Pathways

Before you start

Safe Pathways connects to CanPro SOS using an API Token and an Account ID.

You will retrieve both from CanPro SOS, then paste them into Safe Pathways.

Steps to connect CanPro SOS to Safe Pathways

1. Register your church in CanPro SOS

Go to the CanPro SOS website and register your church account. You must complete registration before you can generate the credentials needed for Safe Pathways.

2. Open the root account in CanPro SOS

After registering and signing in: CanPro

        • In the left-side menu, click Accounts

        • This will take you to your root account

        • Then click Settings near the bottom of the menu

 

3. Open API Access

From the Settings page, select API Access from the top tab menu.

CanPro2

4. Create a new API token

On the API Access page:

API

  • Click New API Token

  • Copy the token that is generated. (This token will be a long string of characters)

This is the first value you will need for Safe Pathways.

5. Find your Account ID

To locate your Account ID:

  • Click Accounts again in the left-side menu

  • In the middle of the page, find your church name under the Account list

  • Click on your church name

The next screen will show your files and their statuses.

6. Copy the Account ID from the URL

Once you are on your church account page, look at the URL in your browser’s address bar.

Copy everything after the last Account/ in the URL.

Example:

https://test.secureonlinescreening.ca/Client/Account/a7c6b159-c419-461c-5779-08de25f80456

In this example, the Account ID is:

a7c6b159-c419-461c-5779-08de25f80456

This is the second value you will need for Safe Pathways.

7. Enter the CanPro SOS credentials in Safe Pathways

In Safe Pathways:

  • Go to Church Settings

  • Open the Integrations tab


    Screenshot 2026-02-26 at 1.26.17 PM

  • Paste in your API Token and Account ID 

8. Save your settings

After entering both values, click Save to complete the integration.

What happens next

Once the credentials are saved, Safe Pathways will be able to communicate with your CanPro SOS account using the integration settings you entered.

Troubleshooting

I cannot find API Access

Make sure you are in the root account and have opened Settings from the left-side menu.

My API token is not working

Try generating a new API token in CanPro SOS and copying it again carefully into Safe Pathways.

I am not sure what my Account ID is

Your Account ID is the portion of the URL that appears after Account/ when you open your church account page.

The integration is not saving

Double-check that both the API Token and Account ID were pasted correctly and that there are no extra spaces before or after the values.

Notes

  • The API token is created in Settings > API Access in CanPro SOS

  • The Account ID is pulled from the URL of your church account page

  • Both values must be entered into the Integrations tab in Church Settings in Safe Pathways

Last reviewed

February 26, 2026